FSI Digital Transformation Weekly

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November 2024

The Best Way for an FSI to Feel Good About Social Impact: Don’t Measure It
Also in this issue - Finita La Commedia: The End of Financial Inclusion Illusions
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Yakov Kofner
Beyond 'Smoke & Mirrors': FSIs Need Real Use Cases for Digital Transformations
Also in this issue - GenAI in FSIs: Balancing Customer Needs and Internal Complexities
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Yakov Kofner
Should FSIs Embrace the Joy of Enterprise Bureaucracy or Make Agile Great Again?
Also in this issue: FSIs Should Worry Less About Wars—and More About Competing with Superb Fintechs
 • 
Yakov Kofner
Digital Transformation in FSI Starts with IT Modernization
Also in this issue: Why Are Customer-Facing Use Cases So Hard to Prioritize in FSIs?
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Yakov Kofner

October 2024

Some FSI Sectors are Only Now Reaching their ‘Barbarians at the Gate’ Moment
Also in this issue - Digital Transformation in FSIs: Simple Target State, Highly Idiosyncratic Journey
 • 
Yakov Kofner
“Transformation” Has a Specific Meaning, Not Just Any Large Initiative in FSI
Also in this issue: FSIs Playing to Their Strengths Won’t Solve Societal Ills, Nor Will Digital Marketing Gimmicks
 • 
Yakov Kofner
If KYC=CYA, No Amount of Digital Transformation in FSIs Makes a Difference
Also in this issue: Why Is Scaling Natural for Fintechs but Elusive for Traditional FSIs?
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Yakov Kofner
Aligning Digital Transformation in FSIs with Sub-Segment Customer Demand
Also in this issue: GenAI May Not Transform FSIs, But the Promise of Differentiation Remains
 • 
Yakov Kofner
Why Digital Transformation in FSIs Isn't Keeping Pace with the Rise in Fraud
Also in this issue: What’s the Alternative to FSIs’ Customer 360 Programs That Fail to Deliver Value for LOBs?
 • 
Yakov Kofner

September 2024

© 2024 Yakov Kofner
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